Why do I get "Device Not Recognized" when I plug in my X-Arcade™?

When you plug the X-Arcade™ into a USB port on a Windows XP/Vista PC, you should get a message to install drivers. Simply continue to press "Next" and "Continue Anyway" at all promts until you get a message saying your hardware is ready to use.

If instead you get a message saying "Device Not Recognized":

1. Be sure your PC has USB 2.0, it will not work in USB 1.0.
2. Be sure you are only connecting the USB connector to the PC, NOT BOTH.
3. Be sure you are plugging into a USB port directly on the back of the PC (not in the front, not in a USB Hub, not with an extension cable, not with a fox in a box).
4. Try it on a different PC, just to be sure it is not a PC specific problem. If you are running a 64 bit operating system, try it on a 32 bit one.
   
5. If you have a console adapter, try it on the console to see if it works there.