Knowledgebase Home | Contact Knowledgebase Home
Contact Us
Article Details

Last Updated
2nd of September, 2015

Before contacting us, please check if your answer can be found here.

NOTE: If you attempted to place an order and was declined, check that the billing address matches the billing address for the credit card you are trying to use. You will notice a temp hold for the declined attempt which will fall off in a few days automatically.

  1. Shipping Qestions, Costs, Transit Times, and Tracking, - To see the shipping cost of ANYTHING, just add what all you want to the cart and it will tell you. You can track most orders hereTracking numbers are also emailed automatically within 24-48 business hours from placing your order. Please check your SPAM/Junk Mail folder if you have not received it. If you have not received tracking within 48 business hours and your item does not show on backorder, reply to your confirmation email to request it.

  2. Somerthing not working? START HERE! - Test Your X-Arcade™ with the Online Test Utility Program

  3. Joystick is sticking <---- Click there for the solution!

  4. Button is sticking or not working <----Just click there, it will help figure out why!

  5. Configuring MAME™ For X-Arcade™ Use - The Easy Way

  6. X-Arcade™ Installation Guide

  7. X-Arcade™ Programming Guide

  8.  No light, no response at all, or "Device Not Recognized" when you plug In the X-Arcade™?

  9. Product Manuals

  10. Button Layouts

  11. Where is my Maximus Arcade Software?

  12.  PlayStation 4 Adapter Info

  13.  If you don't see something for sale on our website, we don't sell it. We also do not buy or rent arcade games. 

 

NEED MORE HELP?

We strive to put solutions to any issues on the support section of our website, so we ask that you start by searching for your problem in our knowledgebase first. All support beyond that starts with a case form.

PLEASE DO NOT USE THIS FORM IF YOU DID NOT AT LEAST LOOK FOR AN ANSWER IN THE INFO PROVIDED ABOVE AND SEARCH OUR KNOWLEDGEBASE FOR AN ANSWER.

 

Related Articles
No related articles were found.
Attachments
No attachments were found.