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Home > FAQ > X-Arcade Product FAQ.


Frequently Asked Question About:

Top Ten Frequently Asked Questions
X-Arcade Joystick FAQ
X-Arcade Machine Questions
Purchasing Questions
Order And Shipping Questions
Money Back Guarantee Policy
Lifetime Warranty Policy
Product Return Policy
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Frequently Asked Questions

Can I use with my Apple™
Can I program the arrow keys to X-Arcade™?
Can I use with M.A.M.E and classic emulation games?
Can I buy in other countries?
 
 

Are there any driver's to install?

When connecting to a PC, the X-Arcade™ works by acting as A KEYBOARD. So, do not get confused with references to it being called “The Ultimate Arcade Controller”, because inside it’s setup like a keyboard and your computer thinks it’s a keyboard. It is, however, a normal game controller when you use an X-Arcade™ console adapter.

This means there are NO DRIVERS and NO SOFTWARE to install. The X-Arcade™ plugs in and you begin playing. There is absolutely no setup or installation of software required. The X-Arcade™ was made to be easy enough for virtually anyone to operate.


What is included in each package?

The basic kit includes:

X-Arcade™
X-Arcade™ Adapter of your choice (choose 1 free with each purchase)
Manual
Warranty Card
Lifetime Warranty (Terms)
30 Day 100% Satisfaction Guarantee (more)

BONUS: Instant online access to arcade classic software!



What is the size and dimensions of one player or two player?

The X-Arcade™ Two Player Authentic Arcade Size: 24.25 inches wide, 11.25 inches deep x 7 inches tall. Weight is 12lbs .

The X-Arcade™ Two Player BASE is 8 and 1/8th inches, by 21.5" wide. The back is 3.75" high from the base to the lip, the front is 1.75".

See 3D Demo Of X-Arcade Two Player

The X-Arcade™ Solo One Player Authentic Arcade Size: 18.25 inches wide, 11.25 inches deep x 7 inches tall. Weight is 10lbs .

The X-Arcade™ Solo One Player BASE is 13 and 7/8ths, by 7 and 5/8ths. The back is 3.25" high from the base to the lip, the front is 1.75".


Can I use the X-ARCADE™ and my keyboard at the same time?

Yes. The X-Arcade™ and keyboard can be used simultaneously.

 


Can I use the X-ARCADE™ with XBOX Live! and other online gaming networks?

Yes. The X-Arcade™works out of the box 100% with all game console networks, such as XBOX Live!, Sony PS2 Broadband, and GameCube Network Adapter. Each adapter has memory slots for you to add devices to.

See images of each console adapter.


Can I use more than one X-ARCADE™ at a time?

Yes. You can plug in up to 2 X-Arcade™ Two Player or 2 X-Arcade™ Solo One Players on your PC. You simply need to purchase a USB ADAPTER. If you want to use two X-Arcade™ Solos together on your console, you will need one game console adapter for each Solo. We are currently manufacturing a hardware splitter that will let you use two Solo with one adapter.



Can the X-ARCADE be used on a laptop computer?

You can use your X-Arcade™ with any laptop. Just plug your X-Arcade™ PC Adapter into your keyboard port of laptop, or for most laptops use our USB ADAPTER.


How long is the X-ARCADE's cable?

The cable of X-Arcade™ is 6ft. If that's not long enough, you can simply purchase another wire set and a DB9F-DB9F gender changer, or a pass-thru serial cable extension.


What are the game systems X-Arcade works with?

The X-Arcade™ works on any gaming system by using special XGAMING™ game console adapters. You only need to buy 1adapter for each game system. We are constantly developing new adapters for future consoles, so you can be sure you're X-Arcade™ will always be compatible with future game systems and games. Get your X-Arcade™ joystick today, use it for life.

You can see images of each console adapter below.
XBOX
- Playstation 1-2 - Dreamcast - Gamecube -


How durable is the X-ARCADE?

The X-Arcade™ is constructed from high quality injected wood and all parts are arcade commercial quality. The buttons and controls are used in real arcade machines. We ship these same components to arcades across the world every week. As these are standard arcade parts, they are extremely easy to replace with any off the shelf arcade parts.


Is The X-Arcade Programmable?

The X-Arcade™ is fully programmable. There are 3 settings for programming any keyboard key to any button or control on the X-Arcade™.

See Programming Instructions

 

Are there games that will not work with X-Arcade?

Any game that can use a keyboard on a PC will work. All console games are supported with the game console adapters. When connected to a PC, the X-Arcade™ functions as a keyboard. When connected to a game console, X-Arcade™ 2-player functions as two separate gamepads.

 

Can I use different arcade buttons or arcade joysticks?

The X-Arcade™ buttons and controls can be replaced with any off the shelf arcade controllers or buttons. Some customers prefer different styles, such as Japanese, Competition, convex, or Stiff styles. They can be replaced by any customer in a matter of minutes.

 

How do I use analog functions for analog controller games?

The X-Arcade™ let's you switch between simulated analog or digital input during play.

 

Can I play with old school 4 way games like Pac-Man™?

The X-Arcade™ was pre-shipped with modified controls to support both simultaneous 4 or 8 way play. You can switch the X-Arcade to 4-way easily as well. (more info)


Can I play with 2 controller games, like Robotron™and Elevator Action™?

Yes. If you are using the two player X-Arcade™, both joysticks can be used simultaneously on a PC or MAC™. Any game that can use a keyboard will work. For console use, the X-Arcade™ functions as two separate gamepads.


How can I use with my Apple/Mac™?

The X-Arcade™ plugs into your MAC by purchasing our USB Adapter from our website. The X-Arcade™ needs to be configured as a standard MAC™ USB device.


Can I program the arrow keys?

Yes. All keys on the X-Arcade™ are fully, 100% programmable.


Can I use with MAME™ and emulation software?

All the latest versions of MAME and most game emulators have built in X-Arcade™ support. The X-Arcade™ was designed mainly for this purpose, playing arcade classics!
Visit our arcade center for more info.


Can I buy in other countries?

Yes. We have distributors all over the world.
Click here for a listing of international distributors.


Can I buy in retail stores?

The X-Arcade™ is currently available at the following major retail outlets in North America. New chains are expected soon.

See More Information About Retail Stores

 

Can I buy replacement parts or electronics?

Yes. Our arcade buttons and controls are standard replacement parts for any arcade setting. Just visit our store to order directly.


Is there a warranty or assurance?

XGAMING, INC Orders For X-Arcade Carry A Lifetime Warranty, serviced exclusively from XGAMING, INC. This means any defects or problems which occur during the life of purchaser's ownership of X-Arcade™ are covered under warranty. The X-Arcade™ warranty coverage is already recognized as one of the game industry's finest. Not only does XGAMING cover your X-Arcade™ for the duration of the warranty, but XGAMING pays all fees and charges for shipping to/from your location for the first year (US ONLY). To explain further, if your X-Arcade™ is ever found defective or stops working, XGAMING will arrange to ship a brand new X-Arcade™ to your location, and include a return shipping label with the new X-Arcade™ so you don't incur any shipping costs or fees. (more info)

This service is one of the many reasons XGAMING has one of the best reputations in the video game industry.


Are there any plans for spinner or trackball version?

We are currently working on an add-on, standalone trackball arcade product which can be used to play any game which supports a mouse. The X-Arcade™ Trackball supports all major emulators and arcade classics, and can be used to play games such as Golden Tee Golf.

X-Arcade™ Trackball Page.

You can also join our mailing list to be informed of product availability and other new product news. Register to win an $1000 X-Arcade™ Machine and be automatically be entered to list!


Can I call Technical support


Yes.Toll Free Support 1-866-XGAMING or there is also live help available online here. Still Have Questions? You can fill out online case support request.

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If there are questions you have that were not answered, You can fill out online case support request.

 

 


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Phone 1-866-942-6464 International 1.412.894.7244
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