Shipping Fees & Times
Xgaming ships all IN-STOCK orders SAME BUSINESS DAY if received by 10AM EST. If received after 10AM EST, your order will ship the next business day.
Fedex Ground Transit Times
Please view our Fedex Ground Transit Schedule to determine when your order will arrive based on your location on the map. The number of transit days is represented by BUSINESS DAYS and does not count Saturday and Sunday.
X-Arcade Machine & Arcade2TV Showcase
- Curbside/Threshold: Picked up within 1 business day
- Inside Delivery: Customer must confirm all dimensions of entry-ways and where it's being moved to prior to scheduling pickup, then arrives usually within 7-12 business days
- Canada: Approx 3-7 business days depending on your distance from Chicago, IL
Arcade Machine Shipping Options:
- Curbside Delivery Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials, signature required. Carrier will call to set up appointment prior to delivering.
- Threshold Delivery Standard shipping via common carrier threshold delivery will be made beyond the main entrance of the home or the garage, provided there are no stairs or steps, the driveway is not unreasonably long or inclined (more than a few car lengths) or it is any trouble for the palette to be moved by 1 person with a palette jack. If the trucking company refuses threshold delivery for those reasons, the machine will be delivered curbside where you will need to remove from the palette and use the wheels/handle to move machine yourself. The palette will not impede the doorway or entry way, signature required. The machine will be left on the palette and you will be required to remove packaging. Carrier will call to set up appointment prior to delivering. You will need to physically connect the control panel (takes about 3 min to place and connect 4 bolts) and plug in 4 cables to the arcade PC, total setup time about 15 min.
- Inside Delivery Our Inside Delivery carriers delivers the X-Arcade inside your home and removes it from the palette for you. Delivery does not include any setup of the machine, but does handle removal of packing materials. The standard inside delivery covers bringing into your home and up/down 1 flight of stairs. Carrier will call to set up appointment. You will need to physically connect the control panel (takes about 3 min to place and connect 4 bolts) and plug in 4 cables to the arcade PC
Arcade Machines Outside USA/Canada:
We charge a $300 crating fee to prepare and pack our Arcade Machines for International Shipping. We do not provide any shipment quotations or pricing for machine shipments outside the USA/Canada. You'll need to purchase the unit, pick "crating option", then arrange for your freight forwarder or carrier to pickup the unit. Standup crate is 850LBS, 85x53x44, pickup in Wisconsin. Arcade2TV crate is 60x55x55, 350 LBS.
International Shipping Deadlines
Please note we ship USPS and Fedex for International Shipments and they take anywhere between 3-21 business days. To see price for your country, add the item to your cart and select International Shipping to see cost.
- 3-12 Business Days, NOT GUARANTEED
- If items ship USPS (US Postal Service) The tracking number will not update and show you status. Please contact your local postal carrier and you can request tracking information from for local delivery.
- To confirm your shipping cost, add the item to your shopping cart and you will see the guaranteed shipping rates for your order.
- Dual Joystick is approx $90 USD, Tankstick is $119 Anywhere in The World
Customs Duties and Taxes: Your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country. You are responsible for paying any taxes, duties and/or customs fees charged by your government.
Customs Value: Xgaming Technology is required by law to declare an accurate commercial value on all non-U.S. shipments. We are unable to honor any requests to adjust the actual value of an order on the customs documentation.
We gladly ship to FPO locations. When filling out the address section of the cart, please place your Unit number in the "Address" field along with your box number (if required), APO or FPO in the "City" field, and select either AE, AA, or AP for the "State", and the Zip should be the same.
*NOTE: Shipping fees are not refundable for any returns.