Shipping Fees & Times

Tracking Numbers

Tracking numbers are sent directly from carriers 1 business day after shipment. Please check your spam folder and if you still can't locate, please REPLY TO YOUR ORDER CONFIRMATION email with a request for tracking number.

Available Shipping Methods

Fedex Ground

• 1-5 business days within the Contiguous U.S.
• Monday-Friday. Delivery is by the end of the business day.
• Available throughout all 50 states.
• USPS will be used for P.O. boxes.

Fedex 2nd Day

• By 6:00 p.m. in 2 business days to most areas (by 7 p.m. to residences)
• Monday-Friday
• Available throughout all 50 states.
• Delivery to some rural areas of Alaska and ZIP codes in Hawaii in 3 business days.

Fedex Next Day

• Next-business-day delivery by 5 p.m. to most U.S. addresses; by 6:30 to rural areas.
• Monday-Friday
• Available throughout all 50 states (not available in all areas of Alaska and Hawaii).

Fedex/USPS International Express

• Via Fedex/USPS (3-5 Business Days)
• Note: Customs Duties & Taxes
• To confirm your shipping cost, add the item to your shopping cart and you will see the guaranteed shipping rates for your order.

Ground Shipping Charges Within USA

• Parts or Dual: $9.99
• Tankstick or 2 Duals $19.99
• *X-Arcade Machine: $499.95

USA Ground Transit Times

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International Shipping

We ship anywhere in the world and use US MAIL and Fedex for International Shipments and they take anywhere between 3-7 business days.

• 3-7 Business Days, NOT GUARANTEED
• To confirm your shipping cost, add the item to your shopping cart and you will see the guaranteed shipping rates for your order.
• Dual Joystick is approx $90 USD, Tankstick is $120 Anywhere in The World

Customs Duties and Taxes: Your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country. You are responsible for paying any taxes, duties and/or customs fees charged by your government.

Customs Value: Xgaming Technology is required by law to declare an accurate commercial value on all non-U.S. shipments. We are unable to honor any requests to adjust the actual value of an order on the customs documentation.

We suggest to order here from an international reseller

Military Ordering

We gladly ship to FPO locations. When filling out the address section of the cart, please place your Unit number in the "Address" field along with your box number (if required), APO or FPO in the "City" field, and select either AE, AA, or AP for the "State", and the Zip should be the same.

*NOTE: Shipping fees are not refundable for any returns.

Easy Returns!

If you are not satisfied with a product for any reason, you may return it for a full refund if returned within 30 days of shipment.

Simply contact us. Tell us your name, the order number, which items and how many you are returning, and the reason for the return.

We will reply to the email with an RMA number and instructions on how to send the items back to us. Shipping charges are not refundable. Terms